and i relieve nasal congestion. overachiever. [ female announcer ] tylenol® cold multi-symptom nighttime relieves nasal congestion. nyquil® cold and flu doesn't. >>> president obama quoted scripture at last night's memorial in newtown, connecticut, while trying to comfort the victims, their families and the nation. and bishop t.d. jakes joins me now, minister of potter house of dallas. bishop, thank you for joining us. as i mentioned, the president referred to the bible and the mention of children and people from all religious affiliations at that memorial yesterday. and you and i know the common question that people ask in these times which is simply, why? what do you tell your members and those that called you? >> tamron, that is a very common question. and it is a very complex question. i think it's very question we should avoid when our souls have been traumatized to the degree it has. i'm not sure our finite minds embrace the plan and wisdom of god and to really try to quantify exactly why such things happen,